PROJECT 04CORPORATE WEBSITE / E-COMMERCE / MOBILE APPLICATION

PATCHI

A luxury chocolate commerce ecosystem for Patchi, connecting boutique retail, personalised gifting and corporate orders across multiple countries, currencies and languages.

Patchi ecommerce storefront on desktop
Patchi ecommerce storefront on mobile
INDUSTRYLuxury Confectionery / Retail
PLATFORMSE-Commerce Website, Corporate Website, Content Management System, iOS Application, Android Application

The brief.

We designed and developed Patchi's digital commerce ecosystem, translating a heritage boutique experience into an online journey that holds the same sense of occasion. The platform carries a wide chocolate assortment across collections, occasions and seasonal launches, powers a made-to-order gift box configurator, serves corporate clients through a dedicated gifting track, and runs across multiple country storefronts with their own languages, currencies, catalogues and delivery rules — supported by a mobile app and a boutique network the customer can shop from or walk into.

WHAT WE DELIVERED

  • 01
    Commerce platform engineering

    The full e-commerce stack architected and built end to end, from catalogue and cart through checkout, payments and order management.

  • 02
    Build Your Box configurator

    A step-by-step builder that lets customers choose a box size and handpick chocolates piece by piece to compose a gift of their own.

  • 03
    Multi-store architecture

    One platform serving country-level storefronts, each running its own catalogue, currency, pricing, delivery rules and order minimums.

  • 04
    Search & merchandising engine

    Faceted filtering across a large catalogue by type, range, flavor and arrangement, with merchandisable collections driving seasonal campaigns.

  • 05
    Scheduling & booking system

    Real-time availability, session capacity and attendee logic handling adult, kids and private workshop reservations.

  • 06
    Native mobile app development

    iOS and Android built against the same commerce API as the web store, keeping accounts, catalogue and order history in sync across devices.

  • 07
    Localisation & internationalisation

    Multi-language, multi-currency delivery with market-specific content, pricing and compliance handled at platform level.

  • 08
    CMS & operations tooling

    Centralized administration of products, collections, campaigns, orders and customers across every market.

INTERFACES

E-commerce Website

Faceted chocolate discovery by type, range and flavour
Product detail and gift presentation experience
Step-by-step personalised box builder
Chocolate workshop scheduling and session booking
Boutique network discovery across markets
Category-led discovery across the chocolate range
Bag with promo code and tax-aware order summary
Checkout with delivery scheduling and cash on delivery
Subject-routed enquiry with file attachment
Editorial hub with search, category and sort filters
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